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Sales Apprentice

SHOAL_Grp_Logo_LScape_RGB.png

Location

Luton

Employment Type

Apprentice

About Shoal Group

Shoal Group are based in Butterfield Business Park, Luton with an additional site in Tetbury, Gloucestershire (Specialist Wiring Accessories ‘SWA’) and a manufacturing facility in Plymouth (Birch Valley Plastics). The Company is a leading distributor of high quality flexible and specialist cables, cable management, identification, termination, fastenings, fixings and tools for the electrical and construction industries representing own and market-leading brands (with wide-ranging approvals) that are supplied directly into UK OEMs, Panel Builders, Electrical and Rail Contractors and indirectly through Electrical and Industrial Wholesaler channels alongside growing revenues into Export markets.

 

Shoal Group generates annual revenues ca.£45.0m; the Group employs 190 team members and is itself part of Diploma PLC, an international group of businesses supplying specialised technical products and services into the Life Sciences, Seals and Controls industries.  Diploma employs >2,700 employees, and its principal operating businesses are located in the UK, Germany, US, Canada and Australia. Diploma is FTSE 100 listed, market capitalisation value of ca.£3.1bn.

 

Our people are our most valuable asset and their wellbeing and development is of paramount importance to us, as are sustainable long-term partnerships with our customers and suppliers. We are committed to doing business the right way whilst reducing our environmental impact and improving our ecological performance. It's a smarter direction for everyone.

 

Our people are our most valuable asset, and their wellbeing and development is of paramount importance to us, as are sustainable long term partnerships with our customers and suppliers. We are committed to doing business the right way whilst reducing our environmental impact and improving our ecological performance. It's a smarter direction for everyone.

The Role

We have exciting apprenticeship opportunities for driven and ambitious individuals looking to start a career in sales.  
 
Our apprenticeships are the perfect entry level position to build a career in technical, consultative sales and beyond. Shoal Group have had fantastic success with our apprentices who have now developed their careers and moved into key positions within the business and we are looking for new talent to join the team. 
 
As a Sales Apprentice, you will have the opportunity to work alongside experienced sales professionals who will coach you in your sales skills, product,and industry knowledge, as well as developing your skills by completing a Level 4 Sales Apprenticeship with a well renowned sales training and development provider. You will be given full product and technical training. We’ll give you the confidence to provide customers with key account management service and consultative technical sales. In return we ask for your enthusiasm to learn and immerse yourself in our industry and the products we provide across Shoal Group.

Main Duties

Although not exhaustive, the key duties and responsibilities of the role are as follows:
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  • Communicate with UK customers on a day-to-day basis regarding enquiries and customer order queries.

  • Manage existing customer accounts and proactively develop new business.

  • Work towards personal and team monthly sales targets.

  • Call prospects and generate own customer base.

  • Ensure that customers are quoted and orders processed in a timely manner.

  • Build relationships with your customers to establish yourself as their main contact.

  • Supporting the wider sales team in quoting customers. 

  • Advise customers of forthcoming product developments and special promotions.

  • Maintain clear and up to date customer records on the company CRM.

  • Liaise with suppliers and freight companies.

  • Liaising with other departments within the organisation to ensure orders are processed and delivered on time.

  • General administration duties as requested by your manager.

  • Dedicate time and effort to the set tasks and assessments required to successfully complete your apprenticeship qualification, coordinating study time in work with your line manager 

  • Adhere to all health and safety guidelines, including wearing appropriate protective equipment and following safe working practices, notifying senior managers of any hazards you identify

Candidate Profile

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  • Self-motivated, ambitious and most importantly has a can-do attitude.

  • Eager to learn and achieve high standards.

  • Some previous experience in a customer facing role would be beneficial.

  • Excellent communication skills both verbal and written.

  • Good IT literacy and experience working with Microsoft Office (Excel, Work and Outlook) 

  • Reliable and committed work ethic.

  • Excellent attention to detail and comfortable working with numbers. 

  • Advise customers of forthcoming product developments and special promotions.

  • Assertive and unafraid to ask questions in order to support own learning.

  • Enjoys working as part of a team.

  • Prepared to commit your own time for study outside of business hours to further your career.

Course Entry Criteria

Benefits

•    Life Assurance from Day 1 
•    Starting on 22 days holiday plus bank holidays (increasing with service) 
•    An additional day of holiday for your Birthday 
•    Simply Health Cash Back Scheme 
•    Work Placed Pension Scheme
•    Access to Employee Assistance Programme 
•    People – you’ll be joining our dynamic, fun and exciting team 
•    Free on-site parking 

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  • GCSE Grade C/4 or above in English and Maths .

  • Right to work in the UK.

  • This course would not be suitable for someone who already has substantial sales and sales account management work experiences hours to further your career.

How to Apply

Please send an email including your CV to kathryn.campe@shoal-group.com

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