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OEM Sales Account Manager

SHOAL_Grp_Logo_LScape_RGB.png

Location

Luton

Employment Type

Permanent

About Shoal Group

Shoal Group are based in Butterfield Business Park, Luton with an additional site in Tetbury, Gloucestershire (Specialist Wiring Accessories ‘SWA’) and a manufacturing facility in Plymouth (Birch Valley Plastics). The Company is a leading distributor of high quality flexible and specialist cables, cable management, identification, termination, fastenings, fixings and tools for the electrical and construction industries representing own and market-leading brands (with wide-ranging approvals) that are supplied directly into UK OEMs, Panel Builders, Electrical and Rail Contractors and indirectly through Electrical and Industrial Wholesaler channels alongside growing revenues into Export markets.

 

Shoal Group generates annual revenues ca.£45.0m; the Group employs 190 team members and is itself part of Diploma PLC, an international group of businesses supplying specialised technical products and services into the Life Sciences, Seals and Controls industries.  Diploma employs >2,700 employees, and its principal operating businesses are located in the UK, Germany, US, Canada and Australia. Diploma is FTSE 100 listed, market capitalisation value of ca.£3.1bn.

 

Our people are our most valuable asset and their wellbeing and development is of paramount importance to us, as are sustainable long-term partnerships with our customers and suppliers. We are committed to doing business the right way whilst reducing our environmental impact and improving our ecological performance. It's a smarter direction for everyone.

 

Our people are our most valuable asset, and their wellbeing and development is of paramount importance to us, as are sustainable long term partnerships with our customers and suppliers. We are committed to doing business the right way whilst reducing our environmental impact and improving our ecological performance. It's a smarter direction for everyone.

The Role

In this Sales Account Manager position; you'll use your B2B sales, account management, excellent customer service and communication skills to deliver performance in line with objectives of the department and financial targets set each month. You will be joining a strong sales team who specialise in selling cable accessories into the OEM market primary for our Cablecraft customers.  

You will be given full product and technical training (if required), we'll support you to learn and develop your knowledge of products across the group. We’ll give you the confidence to provide customers with key account management service and consultative technical sales. In return we ask for your enthusiasm to learn and immerse yourself in our industry and the products we provide across the Shoal Group.

The key measurement of success of this role will be your ability to hit and exceed the sales target each month, growing key accounts, bringing on new business, and exceed expectations in the service and support you provide to our customers. 
 

Main Duties

Although not exhaustive, the key duties and responsibilities of the role are as follows:

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  • Identify opportunities with new and existing customers within the contractor market, target these prospects with a clear and detailed plan enabling you to build long term profitable sales, develop relationships and recommend solutions.

  • Build relationships with new and existing customers to establish yourself as their key account manager and grow these accounts where opportunities are identified.

  • Respond to incoming email and phone enquiries ensuring customers are quoted and orders are processed by the Sales Support Team.

  • Create a daily outbound call plan ensuring you have a clear pro-active approach

  • Listen to customer requirements creating detailed proposal documents and present appropriately to ‘make the sale’.

  • Where required provide support to the wider team in quoting customers from other teams.

  • Challenge any objections to convert your quotes.

  • Actively looks for ways to grow business by immersing yourself in the industry and working closely with the sales leadership team on new ideas and prospects. 

  • Advise customers on forthcoming product developments and discuss special promotions.

  • Maintain clear and up to date customer records on the company CRM.

  • Representing the company at trade exhibitions, events etc. as and when required.

  • Remain motivated at all times, manage your workload in a progressive and proactive way to achieve your KPIs.

  • Follow Companies Quality Management and Health & Safety guidelines.

  • Other reasonable tasks as requested by the Senior Management team

Candidate Profile

The ideal candidate for the position will have the following experience and skills:

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•    Previous internal sales experience (minimum 2+ years experience) 
•    Experience in selling electrical, accessories or cables would be highly advantageous
•    Experience selling into the contractor and/or rail sector will be highly desirable
•    Strong B2B sales experience, ideally consultative and/or technical 
•    Account management and business development experience is essential 
•    Strong communicator both verbally and in written form at all levels
•    Ability to develop and maintain effective, positive working relationships with int/ext professionals
•    Enjoys working to sales targets and goals, always striving to overachieve 
•    Good all-round IT skills and previous experience using a CRM system 
•    Must be team player with ‘can do, will do’ positive attitude, determination, and confidence 
•    Resilience and ability to cope with rejection 
•    Ability to prioritise work and adapt positively to changing priorities 
•    Able to work on own initiative
•    Formal sales qualifications will support any application

Benefits

•    Bonus Scheme - £5k OTE uncapped (individual and team commission profit structure) 
•    Life Assurance from Day 1 
•    Starting on 22 days holiday plus bank holidays (increasing with service) 
•    An additional day of holiday for your Birthday 
•    Simply Health Cash Back Scheme 
•    Work Placed Pension Scheme
•    Access to Employee Assistance Programme 
•    People – you’ll be joining our dynamic, fun and exciting team 
•    Free on-site parking 

How to Apply

Please send an email including your CV to kathryn.campe@shoal-group.com

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